Frequently Asked Questions (FAQs)

How can we help you?

Empowering our patients to take charge of their dental health starts with educating them about their teeth and smile, so we're happy to answer your questions. 

We've compiled a few common questions here, but if you don't see the answer you need, we encourage you to reach out to our team. 

General

Yes! If you're considering extensive dental treatment, we can help you gain early access to your superannuation funds to help you cover the cost of your treatment. Early super access can be ideal in these situations:

  • You or at least one family member have superannuation funds
  • You don't have personal health fund insurance
  • It would be a financial hardship to cover the cost of your treatment with personal resources

Our team can help you with the paperwork for early super access while a SuperCare representative walks you through the rest of the process. You can contact our team for more information on early super access. 

Note: Accessing superannuation for dental treatment is subject to eligibility and approval by the relevant government agency. We can assist with the process, but approval is not guaranteed.

Other Convenient Payment Options

If early super access is not an option for you, we do offer other options that can help reduce your out-of-pocket expenses for dental care, such as:

  • A gap-free comprehensive check-up and clean for eligible patients on any private health fund
  • Preferred provider status with Medibank, Bupa, CBHS, HCF, NIB and Smile, which may mean even lower out-of-pocket costs on selected treatments
  • Relationships with third-party companies that can offer affordable monthly payment plans, like Humm, Afterpay, TLC
  • Medicare Child Dental Benefit 
  • HICAPS claims processing

Eligibility for health fund benefits, payment plans, and superannuation access varies depending on the provider and individual circumstances. Terms, conditions, and lending criteria apply. Please check with your health fund or finance provider to confirm your eligibility before treatment.

If you need help sorting out the best payment arrangement for your dental care, please get in touch with your Hampton Park dentist and speak with one of our knowledgeable and helpful team members. 

The cost of dental treatment depends on the type of procedures you need, and it's very specific to each patient's unique needs. The best way to determine the cost of your treatment is to book an evaluation with one of our dentists to determine your own treatment needs. 

During your evaluation, our dentists discuss your oral health goals with you and gather information about your smile and dental health with an exam, x-rays, and photos of your teeth. After your evaluation, you'll clearly understand your treatment needs and options, what your timeline looks like for finishing, and the cost.  

Payment Options for Every Budget in Hampton Park

We don't want finances to keep you from getting the dental care you need, so we offer several excellent options for payment or to help reduce your out-of-pocket expenses.

  • Preferred provider status with several private health funds, including Medibank, Bupa, HCF, NIB, CBHS and Smile
  • Early access to superannuation funds for extensive dental treatment
  • Relationships with third-party companies that can offer affordable monthly payment plans, like Humm, Afterpay, TLC
  • Medicare Child Dental Benefit - Bulk billing
  • HICAPS claims processing

Your Hampton Park dentist can help you navigate your payment options to ensure you can comfortably fit your dental treatment into your budget

Please Note: Eligibility for health fund benefits, payment plans, and superannuation access varies depending on the provider and individual circumstances. Terms, conditions, and lending criteria apply. Please check with your health fund or finance provider to confirm your eligibility before treatment.

We are proud to be preferred providers for Medibank, Bupa, HCF, Smile, nib and CBHS.

Depending on your health fund and level of dental cover, you may be eligible for a gap-free check-up and clean, meaning no out-of-pocket expense. Some patients may be eligible for one or two gap-free cleans per year, subject to their individual health fund benefits and annual limits.

If your fund isn’t listed above, you’re still welcome at our clinic. We accept all private health funds and can process your claim on the spot with HICAPS, so you only pay the gap. Our reception team can help you check your available benefits before your appointment.

Yes! We are open on Saturdays from 9:00 am to 4:00 pm, making it easier to schedule your dental appointments around work, school and family commitments. We are closed on Sundays.

During the week, we also offer late appointments until 7:30 pm on Mondays, Tuesdays and Thursdays. Saturday and evening appointments tend to be popular, so we recommend booking ahead where possible.

If you have a dental emergency, call us as early in the day as you can and we will do our best to see you as soon as possible.

Of course! We understand that visiting the dentist can feel overwhelming, and we're here to make your experience as comfortable and stress-free as possible. Our friendly and understanding team takes the time to explain your treatment options, answer any questions and ensure you feel supported throughout your visit.

For patients who experience dental anxiety, we offer:

  • Nitrous oxide (happy gas): a mild sedative you breathe through a small mask, which helps you feel calm and relaxed while staying awake.
  • Penthrox (the green whistle): an inhaled pain relief option that can help some patients feel more comfortable during treatment.
  • General anaesthetic: for patients with severe anxiety or more complex treatment needs, treatment can be provided while you are asleep in a hospital setting.

Please let our reception team know if you're feeling nervous when booking your appointment, so we can discuss the options available to help you feel more at ease. Learn more about sleep dentistry and general anaesthetic, or if you’re a parent, read our blog on nitrous oxide for kids.

Clear Aligners

Yes! We have dentists who provide a range of orthodontic treatment options for children, teens and adults, including traditional braces, clear aligners and MyoBrace.

We recommend booking an orthodontic consultation so our team can assess your teeth and bite and talk you through the options that suit your needs. It’s never too late to start, as many of our orthodontic patients are adults.

Tooth Extractions

The cost of a tooth extraction depends on how complex the procedure is, as some teeth are more difficult to remove than others. Factors that can affect the cost include:

  • Whether the tooth can be removed simply or needs a surgical extraction
  • Whether it is a wisdom tooth, particularly one that is impacted
  • The number of teeth being removed
  • Whether you need sedation or treatment under general anaesthetic

We recommend booking a consultation, where one of our dentists will assess the tooth and take an x-ray if required. They can then provide an accurate treatment plan and quote before proceeding.

If you have private health insurance with dental cover, you may be able to claim a rebate on the spot with HICAPS. Payment plans are also available for eligible patients. Learn more about tooth extractions or view our payment options.

Yes! Our dentists can assess your wisdom teeth and determine whether removal is necessary. Dr Zaid Al-Dujaili has a particular interest in wisdom teeth and dental implants.

You may want to book an assessment if you notice:

  • Pain or tenderness at the back of your mouth
  • Swollen or inflamed gums around a partially erupted tooth
  • Food getting trapped behind your back teeth
  • Pressure or crowding near your back teeth

Depending on the complexity of the extraction, treatment may be performed in the dental chair or under general anaesthetic. A consultation and appropriate x-rays will help determine the best approach for you. After your procedure, your dentist will give you clear aftercare instructions to support healing.

Not all wisdom teeth need to be removed. If your wisdom teeth have come through fully, are positioned correctly and are not causing any issues, there may be no reason to extract them. The decision depends on what your dentist finds during your examination.

When Removal May Be Recommended

Your dentist may recommend wisdom teeth removal in Hampton Park if your wisdom teeth are:

  • Impacted (stuck beneath the gum or growing at an angle)
  • Pushing against neighbouring teeth and causing crowding
  • Partially erupted and trapping food or bacteria, leading to infection
  • Contributing to pain, swelling or repeated gum inflammation
  • Making it difficult to keep the area clean

In some cases, your dentist may also recommend removal if x-rays show that a wisdom tooth is likely to cause problems as it continues to develop, even if it is not causing symptoms right now.

When Removal May Not Be Necessary

If your wisdom teeth have enough room, are healthy and can be properly cleaned, your dentist may simply monitor them at your regular check-ups. The question of whether wisdom teeth need to be removed is not always a straightforward yes or no. It depends on your individual anatomy and oral health.

We Invite You to Talk with Your Hampton Park Dentist

Your dentist will take x-rays to assess the position of your wisdom teeth and let you know whether they recommend removal or whether monitoring is the better approach. We welcome you to contact Hampton Park Dental to book an assessment.

General Dentistry

We offer a comprehensive check-up and clean package that includes a full dental examination, scale and clean, fluoride treatment and two bitewing x-rays. All together this package is $220.

If you have private health insurance with dental cover, your check-up and clean may be gap-free, depending on your fund and level of cover. We are a preferred provider for several major health funds, and we can process your claim on the spot with HICAPS. Eligible children may also be bulk billed under the Child Dental Benefits Schedule (CDBS).

We generally recommend a check-up and clean every six months. Regular visits help us find problems such as decay or early gum disease while they are smaller and easier to treat. Learn more about our general dentistry services or view our payment options.

Cosmetic Dentistry

Hampton Park Dental offers several excellent cosmetic dental services for restoring and enhancing your smile. Whether you're looking to boost your current smile or need a complete smile rehabilitation, we can help! 

Our dentists meet with you during an evaluation to discuss your ideas and goals for your smile, and then they can determine the best treatment options for your unique needs. 

Cosmetic Dentistry in Hampton Park, VIC

Some of the cosmetic dental treatments they may recommend for you are:

Sometimes, our dentists will combine one or more of these procedures to create your new smile for a full mouth rehabilitation. 

Which Problems Can Cosmetic Dentistry Fix?

Some of the smile concerns cosmetic dentistry addresses are:

  • Broken or chipped teeth
  • Tooth size discrepancies
  • Misshapen teeth
  • Missing teeth
  • Stained or discoloured teeth
  • Complete arch tooth replacement 
  • Excessively worn teeth

At Hampton Park Dental, our cosmetic dentists have the skills and expertise to restore the aesthetics and function of your smile. And we have convenient solutions for making your cosmetic dentistry affordable so you can comfortably fit it into your budget. 

We would love to discuss your options if you're interested in improving your smile! 

Yes! We have dentists who provide a range of orthodontic treatment options for children, teens and adults, including traditional braces, clear aligners and MyoBrace.

We recommend booking an orthodontic consultation so our team can assess your teeth and bite and talk you through the options that suit your needs. It’s never too late to start, as many of our orthodontic patients are adults.

Bulk Billing

We can check your child's eligibility for the Child Dental Benefits Schedule (CDBS), which provides eligible children under 18 with access to Medicare-funded dental services. All we need is your Medicare card number and the individual reference number listed next to your child's name.

Generally, a child may be eligible if they are aged 0 to 17 for at least one day of the calendar year and their family receives Family Tax Benefit Part A or another relevant Australian Government payment at some point in that year. You can also check your child’s eligibility and remaining balance yourself through your Medicare online account.

At Hampton Park Dental, we bulk bill all eligible CDBS children, so there is no out-of-pocket cost for covered services. Learn more about bulk billing at our clinic.

Children's Dental Care

The Child Dental Benefits Schedule (CDBS) is a program provided by the Australian Government and administered through Medicare. It helps cover the cost of basic dental services for children aged 0 to 17 who are eligible. Under the program, each eligible child can receive up to $1,158 in benefits over two consecutive calendar years.

What Does the CDBS Cover?

The CDBS covers basic dental services including checkups, cleans, x-rays, fillings, extractions and root canal treatments. Orthodontic work, cosmetic dental services or hospital-based treatment are not covered.

CDBS Eligibility

Eligible children meet all of the following criteria:

  • They are aged 0 to 17 for at least one day of the calendar year
  • They are eligible for Medicare. 
  • Your family receives certain Australian Government payments, such as Family Tax Benefit Part A or a relevant income support payment. 

At the beginning of each calendar year, Services Australia evaluates eligibility. If your child qualifies, you will receive a notification by post or through your myGov account. You can also check your child's eligibility and remaining balance through the Express Plus Medicare app or by calling Services Australia on 132 011.

Using the CDBS at Hampton Park Dental

When you book your child’s next appointment, we invite you to ask our team whether they can use their CDBS benefits at Hampton Park Dental. We can check your child's CDBS eligibility and balance on the spot.

We can check your child's eligibility for the Child Dental Benefits Schedule (CDBS), which provides eligible children under 18 with access to Medicare-funded dental services. All we need is your Medicare card number and the individual reference number listed next to your child's name.

Generally, a child may be eligible if they are aged 0 to 17 for at least one day of the calendar year and their family receives Family Tax Benefit Part A or another relevant Australian Government payment at some point in that year. You can also check your child’s eligibility and remaining balance yourself through your Medicare online account.

At Hampton Park Dental, we bulk bill all eligible CDBS children, so there is no out-of-pocket cost for covered services. Learn more about bulk billing at our clinic.

Yes! We participate in the Child Dental Benefits Schedule (CDBS), which provides eligible children under 18 with access to Medicare-funded dental treatment. We bulk bill all eligible CDBS patients, so there is no out-of-pocket cost for covered services.

We also bulk bill eligible Department of Veterans’ Affairs (DVA) Gold Card holders.

Medicare does not generally cover dental treatment for adults, so we are unable to offer general dental treatment for adults through Medicare. If you have private health insurance, you may be able to claim a rebate on the spot with HICAPS, and payment plans are available for eligible patients.

Dental Implants

Tooth implants have helped hundreds of patients; however, they require that the patient is in good general health and has enough healthy bone structure to successfully support the tooth implant. 

Making Dental Implants Accessible 

Our dentists use information gathered during an evaluation, like X-rays, an exam and photos of your smile, to determine if dental implants are right for your needs. If you're lacking enough healthy bone structure to support one or more dental implants, they may discuss options like a bone grafting procedure.

During a bone grafting procedure, natural or synthetic bone material is used to rebuild your jawbone so it can better support a tooth implant. After a few months of healing time, we can place your dental implants and restore your smile. 

Your Hampton Park dentist will oversee your treatment every step of the way to ensure we achieve the best outcome for your smile.

How Can I Get Started?

Booking an evaluation with one of our dentists is the best way for you to determine the possibilities for your smile. During that visit, you'll learn about the best treatment options for your smile, how long it will take to complete, and what the cost would be. 

We would love to talk with you about your options!

Whether you are missing one tooth or an entire arch, our dentists have the skills and expertise to restore your smile and chewing function with dental implants. 

Dental Implants in Hampton Park, VIC

Dental implants are an excellent option for restoring a single missing tooth or even an entire arch. The implant is placed into your jawbone, where it takes the place of your root. As your new root, it helps to keep your jawbone healthy and stimulated to avoid deterioration. 

We can also use four to six carefully placed dental implants to support a denture, which restores an entire arch of lost teeth with our all-on-x treatment concept.

We customise your implant restoration to blend with your natural teeth to enhance your smile or rebuild your facial structure if we're restoring an entire arch of teeth. These days, with thoughtful design, dentures look more natural than ever. Whether you're replacing one tooth or a whole arch, your smile will look beautiful.  

If you'd like to learn more about your options for restoring your smile with tooth implants in Hampton Park, we would love to talk with you!

Emergency Dentistry

If you're experiencing a toothache or other type of tooth emergency in Hampton Park, we encourage you to call our team right away for guidance over the phone or prompt emergency dental care. 

With our convenient office hours, we have morning, evening, and Saturday appointments designed to fit all schedules, and we leave time available in our daily schedule to help emergency patients. 

When to Contact Your Emergency Dentist in Hampton Park

Whether you are sure or not about your tooth emergency, we encourage you to contact us and talk with our team either way. They can help you determine if you need prompt attention or if we can schedule a future visit to see you. They can also give you some tips and guidance on how to take care of your condition until we see you. 

Some of the dental emergencies we can help with are:

  • Chipped or broken teeth
  • Lost or broken restorations
  • Cracked dentures
  • Abscessed or infected teeth
  • Toothaches or other dental pain
  • Knocked-out teeth

Some situations require immediate treatment that can make the difference between saving a tooth and losing a tooth. So please don't hesitate to contact our dental clinic in an emergency situation so we can help you protect your smile.  

Teeth Whitening

Yes! We offer both in-chair professional teeth whitening and take-home whitening kits.

Our take-home kits include custom-made trays designed to fit your teeth comfortably, allowing you to whiten your smile from the comfort of your own home.

Before whitening, your dentist will check that your teeth and gums are healthy enough for treatment. It’s also worth knowing that whitening only works on natural teeth. Crowns, veneers and tooth-coloured fillings won’t change shade, so if you have these at the front of your mouth, your dentist can explain what to expect.

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